Contact us

Contact Us

At PluMaison, we are committed to providing exceptional service and support for all your fashion needs. Whether you have questions about our products, need assistance with an order, or simply want to share your feedback, our dedicated team is here to help.

Customer Support

For any inquiries regarding our Shirts, Skirts, Pants & Trousers collections, or for assistance with your order, please reach out to us via email. We aim to respond to all inquiries within 24 to 48 hours during regular business days.

Email: [email protected]

Mailing Address

If you prefer to contact us by mail, please use the following address:

PluMaison
123 Fashion Avenue, Suite 400
New York, NY 10001
United States

Business Hours

Our customer support team is available during the following hours:

• Monday to Friday: 9:00 AM – 6:00 PM (EST)
• Saturday: 10:00 AM – 4:00 PM (EST)
• Sunday: Closed

Order Inquiries

When contacting us about an existing order, please include your order number and the email address used at the time of purchase. This will help us assist you more efficiently.

Returns & Exchanges

For information about returns or exchanges, please review our Return Policy or contact our support team directly at [email protected]. We will be happy to guide you through the process.

Feedback & Suggestions

Your feedback is valuable to us. If you have suggestions on how we can improve your shopping experience or would like to share your thoughts about our products, please do not hesitate to email us. We appreciate every opportunity to serve you better.

Thank you for choosing PluMaison. We look forward to assisting you.